This Privacy Policy describes how Mapubi collects, uses, and protects the personal information of users of the Smart Mobile Clinic mobile application. We are committed to protecting your privacy and ensuring the security of your personal information, especially sensitive health-related data.
1. Information We Collect
We collect the following types of information when you use the App:
Personal Information You Provide: This includes information you directly provide when using the App, such as:
Demographic Information: Age, gender, location (if you grant permission).
Health Information: Medical history, symptoms, diagnoses, treatment plans, medication details, allergies, lab results, and other health-related information you input or share through the App.
Appointment Information: Dates, times, and details of appointments scheduled through the App.
Account Credentials: Username and password for your App account.
2. How We Use Your Information
We use the collected information for the following purposes:
Providing and Improving the App: To operate the App, provide its features and functionality, personalize your experience, and improve its performance and user interface.
Facilitating Healthcare Services: To connect you with healthcare providers, schedule and manage appointments, facilitate consultations, and provide access to your health records within the App.
Communication: To communicate with you regarding appointments, health-related information (with your consent), updates to the App, and respond to your inquiries.
3. Data Security
We take the security of your personal information very seriously and have implemented reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
Encryption: Using encryption technologies to protect sensitive data both in transit and at rest.
Secure Storage: Storing your data on secure servers with restricted access.
Access Controls: Limiting access to your personal information to authorized personnel who need it to perform their duties.
Regular Security Audits: Conducting regular security assessments and audits to identify and address potential vulnerabilities.
6. Your Rights
You may have certain rights regarding your personal information, depending on applicable laws. These rights may include:
Access: The right to request access to the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
Objection to Processing: The right to object to the processing of your personal information in certain circumstances.
Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
7. Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy within the App or by other means, such as email. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
