Thank you for using Smart Green Factory (SGF). We understand that you may wish to close your account and remove your associated data. This page outlines the steps required to request account deletion and explains what happens to your information when you do so.
App & Developer Information
This process applies to account and data deletion for the Smart Green Factory (SGF) mobile application, developed by Mapubi.
Steps to Request Account Deletion
To request the deletion of your SGF account and associated login data, please contact our support team via email:
In your email, please use the subject line or state clearly that you wish to “Request Account Deletion” for your Smart Green Factory account. To help us process your request securely and efficiently, please include:
Your registered email address associated with your Smart Green Factory account.
(Optional) A brief reason for your account deletion request.
What Happens to Your Data Upon Account Deletion
When you request to delete your Smart Green Factory account, we will initiate the removal of your personal data from our active systems.
Data Permanently Deleted: Upon successful processing of your request, your login credentials, email address, and account profile information will be permanently deleted from our databases.
Confirmation: Once your account has been fully deleted, you will receive a confirmation email at your registered address.
Important Considerations
Deleting your account is a permanent action and cannot be undone. Once your account and data are removed, they cannot be recovered.
If you have any questions or require further assistance regarding the account deletion process, please do not hesitate to contact our support team at contact@mapubi.com.
